Traffic Light RED Guidelines

The RED traffic light guidelines

Vivian Pharmacy – The red traffic light guidelines: (please read)

Vivian Pharmacy is an essential service and at Red we will remain open and available for pharmacy services.  The important word in that last sentence is ESSENTIAL; we must stay open. So, we will be doing a couple of things differently to ensure the safety of our staff and vulnerable customers.

Due to space constraints in our public area, there will be a limit of TWO customers in this area at any time.  We encourage you to ring ahead or when you are in the car park. We can bring items out to your car or deliver them.

DO NOT come into the pharmacy if you have any cold or flu symptoms (however mild), have recently been for a COVID test or are on your way to have one.  Our onsite and delivery team can provide a contactless service that is extremely safe.

Get your doctor, dentist, midwife, specialist, or other prescriber to email your prescription to us so we can text you when it is ready.  Sometimes we are super busy, need to order stock or there are queries on your item. Please allow 24 hours (or email/phone us if it is urgent) to get your regular prescriptions ready.

Our online shop is available for over-the-counter items, and these can be delivered locally for free or sent via courier for a small fee. You can also request repeats and vaccine passes on our website.

Masks must always be worn in the pharmacy.  If you have a mask exemption, for your safety, we recommend you ring from your car or home to organise the best and safest way to get your items to you. Please scan in and use the hand sanitiser provided. Please stay behind the screen at the counter and keep 1 metre away from other people who are not in your bubble.

Our COVID vaccination clinic will continue to run on Sundays only from 10am to 1pm for those 12 years and older.  We are not currently offering vaccinations for 5-11 year olds.

Please contact us if you have any queries or concerns regarding our services.  We are still able to offer exceptional advice, medications, and all services albeit in a distanced and safe manner.

Phone: 067588263     Email: dispensary@vivianpharmacy.co.nz     Text: 0277588263

All information about our services is at


or www.vivianpharmacy.co.nz


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